Contact Us
Have a question about a Guide, your access, or a refund? We're happy to help, wherever you are.
We aim to reply within 2 business days. We reply in English, so if you write outside business hours your reply may arrive a little later.
What to include
- The email address you used to buy or opt in for a Guide.
- The name of the Guide (for example, "Virtual Assistant").
- A short description of what you need help with.
Common requests
- Didn't receive your access email: check your spam folder first, then email us and we'll resend it.
- Refund request: see our Refund Policy for the fastest way to get this sorted.
- A question before buying: just ask, we're glad to help you figure out if a Guide is right for you.
Please note
flexAIjobs Guides teach you how to set up and offer a type of AI-assisted work. We are not a recruitment agency or employer, so we're not able to guarantee you a job, a client, or income, and this contact page is not a job application.